Privacy Policy

This Privacy Policy describes how SIAL (“the App”, “we”, “our”, or “us”) collects, uses, stores, and protects personal data when you use our mobile application and related services.

SIAL is a field operations and workforce management application designed for business use.

1. Information We Collect

1.1 Personal Information

Depending on how the App is used and configured by your organization, we may collect:

  • Name and identifier provided by your employer or organization

  • Business email address or login credentials

  • User role and permissions

  • Company or organizational affiliation

1.2 Location Data

The App may collect precise location data (GPS):

  • To enable real-time tracking of field activities

  • To validate task execution, check-ins, and visits

  • To record evidence of work performed (time, place, duration)

📍 Location data may be collected even when the app is running in the background, if enabled by your organization and required for operational tracking.

1.3 Activity and Usage Data

We collect data related to how the App is used, including:

  • Task status changes (assigned, arrived, completed, failed)

  • Check-ins and check-outs

  • Time spent at task locations

  • Events, routes, and attendance records

1.4 Media and Files

If enabled, the App may collect:

  • Photos uploaded as task evidence

  • Signatures

  • Form attachments and comments

These are collected only when explicitly provided by the user.

1.5 Device Information

We may collect limited technical information such as:

  • Device model and operating system version

  • App version

  • Unique device identifiers for session control and security

2. How We Use Information

We use collected information strictly for business and operational purposes, including:

  • Managing and assigning field tasks

  • Monitoring execution and productivity

  • Providing real-time visibility to supervisors and managers

  • Generating operational reports and dashboards

  • Improving app performance and reliability

  • Ensuring security and fraud prevention

We do not use personal data for advertising or marketing purposes.

3. Data Sharing

We do not sell or rent personal data.

Data may be shared only:

  • With the organization that owns the account (your employer or client)

  • With authorized administrators and supervisors

  • With infrastructure providers strictly necessary to operate the service (e.g., hosting, backups), under confidentiality agreements

We do not share data with third parties for advertising purposes.

4. Data Storage and Security

  • Data is securely stored on servers controlled by the service provider or the customer’s infrastructure.

  • Access is restricted based on roles and permissions.

  • We apply technical and organizational measures to protect data against unauthorized access, loss, or misuse.

Offline data collected on the device is synchronized securely once connectivity is restored.

5. Data Retention

Personal and operational data is retained:

  • According to contractual agreements with the organization using the App

  • For as long as necessary to fulfill operational, legal, or reporting requirements

Retention policies are defined by the organization that owns the data.

6. User Rights

Depending on applicable laws and organizational policies, users may have the right to:

  • Access their personal data

  • Request correction of inaccurate data

  • Request deletion of data (subject to organizational and legal obligations)

Requests must be made through the organization administering the App.

7. Permissions Explanation

The App may request the following permissions:

  • Location (foreground and background): required for task tracking and verification

  • Camera and storage: required for uploading photos and documents

  • Network access: required for data synchronization

  • Device information: required for security and session management

Permissions are used only for their stated purpose.

8. Children’s Privacy

SIAL is a business application and is not intended for use by children under 13 years of age.

We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be published within the App or on the official website.

Continued use of the App after changes implies acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or data handling practices, contact us at:

Company: Algoritmun

Email: privacy@sial.ec (or replace with your official contact)

Website: https://sial.ec